“Best customer service I have EVER experienced”
Overall: The customer service is amazing. Although the chat said someone would get back to me within 48 hours someone got back to me within one minute the first time I needed help. The second time was late on a Sunday night and I got a response within 2 minutes. I tried the free trial for about two hours and was sold on it.
Pros: I work with sensitive personal information and want to protect my clients from identity theft. Providing them a secure link to upload their information is critically important . Drop secure provides a link and then notifies me when my clients have uploaded their documents.
Cons: I was hoping to rename documents but that feature is not yet available.
Switched From: Dropbox Business
Reasons for Switching to DropSecure: It didn’t feel secure to me. My clients had difficulty with it. My clients are extremely happy with this service.
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